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For an immediate response or to report an adverse event or a side effect from our products, please call us toll free at: 1-800-361-8068 (For TTY service dial 7-1-1, or your preferred relay service). We also accept calls through the Canada Video Relay Service. M-F 9-5:30 ET. For all other comments, questions, and feedback about our products, please email us. Please note: our response time to emails is typically between 48-72 hours.
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Looking for something specific? Check out our full product lineup for relief of everyday wounds, eye and ear conditions, skin issues and more.
EMERGENCY AND MEDICAL ADVICE
It’s important for us to hear about any safety concerns you may have about our products. However, if you have a medical emergency or if you need specific medical advice, you should contact your doctor, healthcare professional, poison control centre, or your local emergency room.
#1 FOR A REASON
POLYSPORIN® is the #1-selling brand* Canadians trust to heal everyday wounds fast.